Learner expectations and experiences. Student views of support in online learning

Choy, Sarojni C., McNickle, Cathy, & Clayton, Berwyn (2002) Learner expectations and experiences. Student views of support in online learning. In Guthrie, H. (Ed.) Online learning. Research readings. National Centre for Vocational Education Research, Adelaide, pp. 106-122.

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This chapter* recognises the importance of provision of services designed to support online students in every aspect of the online experience, including pre-enrolment, teaching and learning and technical support. The respondents in the study indicated that flexibility was their key reason for choosing online study—flexibility of time, place and pace. In terms of the support they considered necessary to accomplish online study successfully, students are looking for information to assist them enrol in the program, including information about the institution, reliable and ongoing support from teachers and co-ordinators, and quick responses from staff for their queries.

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ID Code: 7250
Item Type: Book Chapter
Additional Information: For more information please contact the author: s.choy@qut.edu.au
ISBN: 1740961099
Subjects: Australian and New Zealand Standard Research Classification > EDUCATION (130000) > SPECIALIST STUDIES IN EDUCATION (130300) > Specialist Studies in Education not elsewhere classified (130399)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > QUT Faculties and Divisions > Faculty of Education
Copyright Owner: Copyright 2003 Australian National Training Authority
Deposited On: 30 Apr 2007 00:00
Last Modified: 11 Oct 2015 15:08

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