Learner expectations and experiences. Student views of support in online learning
Choy, Sarojni C., McNickle, Cathy, & Clayton, Berwyn (2002) Learner expectations and experiences. Student views of support in online learning. In Guthrie, H. (Ed.) Online learning. Research readings. National Centre for Vocational Education Research, Adelaide, pp. 106-122.
This chapter* recognises the importance of provision of services designed to support online students in every aspect of the online experience, including pre-enrolment, teaching and learning and technical support. The respondents in the study indicated that flexibility was their key reason for choosing online study—flexibility of time, place and pace. In terms of the support they considered necessary to accomplish online study successfully, students are looking for information to assist them enrol in the program, including information about the institution, reliable and ongoing support from teachers and co-ordinators, and quick responses from staff for their queries.
Impact and interest:
Citation countsare sourced monthly fromand citation databases.
These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.
Citations counts from theindexing service can be viewed at the linked Google Scholar™ search.
Full-text downloadsdisplays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.
|Item Type:||Book Chapter|
|Additional Information:||For more information please contact the author: email@example.com|
|Subjects:||Australian and New Zealand Standard Research Classification > EDUCATION (130000) > SPECIALIST STUDIES IN EDUCATION (130300) > Specialist Studies in Education not elsewhere classified (130399)|
|Divisions:||Current > QUT Faculties and Divisions > QUT Business School|
Current > QUT Faculties and Divisions > Faculty of Education
|Copyright Owner:||Copyright 2003 Australian National Training Authority|
|Deposited On:||30 Apr 2007|
|Last Modified:||11 Aug 2011 02:06|
Repository Staff Only: item control page