Achieving superior innovation-based performance outcomes in SMEs through innovation resource–capability complementarity

Sok, Phyra & O'Cass, Aron (2011) Achieving superior innovation-based performance outcomes in SMEs through innovation resource–capability complementarity. Industrial Marketing Management, 40(8), pp. 1285-1293.

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Firms are increasingly identifying new avenues to enhance their market position. One such effort involves the firms' ability to continuously learn. Learning has the capacity to enable firms to develop and implement more efficient and effective innovation-focused strategies, resulting in the ability to develop and deliver more products in a timelier manner. This study tests the relationship between innovation resource–capability complementarity and innovation-based performance. This study further elaborates that while innovation resource–capability complementarity drives innovation-based performance; their relationship will be enhanced via the firms' possession of superior learning capability. The findings show a significant effect of innovation resource–capability complementarity on innovation-based performance. The results also show that firms that possess superior learning capability are willing to question their operational processes and routines and make adjustments following the feedback obtained from customers and channels; thereby enhancing their abilities to develop more new products and increase their speed in delivering products to the customers.

Impact and interest:

30 citations in Scopus
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20 citations in Web of Science®

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ID Code: 74246
Item Type: Journal Article
Refereed: Yes
Keywords: Resources-Capabilities, Complementarity, Learning, Innovation, Performace
DOI: 10.1016/j.indmarman.2011.10.007
ISSN: 0019-8501
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > MARKETING (150500)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Advertising, Marketing & Public Relations
Deposited On: 22 Jul 2014 23:20
Last Modified: 10 Jan 2016 22:23

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