Conceptualising the learning organisation : creating a maturity framework to develop a shared understanding of the library's role in literacy and learning

Hallam, Gillian, Hiskens, Andrew, & Ong, Rebecca (2014) Conceptualising the learning organisation : creating a maturity framework to develop a shared understanding of the library's role in literacy and learning. Australian Library Journal, 63(2), pp. 78-93.

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Although they sit outside the formal education sector, libraries are intrinsically centres of learning where people can engage with knowledge and ideas and acquire the literacy skills that are essential for active participation in an increasingly digital society. In Australia, National and State Libraries Australasia (NSLA) has acknowledged the need to not only better understand the general concept of the library as a learning institution, but also to help the individual NSLA libraries specifically identify their capabilities in this arena. The NSLA Literacy and Learning project aimed to improve the members' organisational comprehension and practice as learning institutions and to help them conceptualise their ability to deliver literacy and learning programmes that will benefit their staff and their communities. The NSLA concept of learning institution encompassed two discrete lenses: the internal lens of the library's own organisational understanding and practice, and the external lens of the clients who engage in the literacy and learning programmes delivered by the library. The ultimate goal was to develop a matrix which could enable libraries to assess their perceived levels of maturity as learning institutions along a continuum of emerging to active capabilities. The matrix should also serve as a tool for shared understanding about the NSLA's own strategic directions in the literacy and learning space. This case study documents the evolving process of developing a learning institution maturity framework for libraries that considers individual, team and organisational learning, as well as clients' interactions with the organisation, with the goal of producing a framework that has the potential to measure the value of learning and growth in both the library's staff and the library's communities

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ID Code: 74565
Item Type: Journal Article
Refereed: Yes
Keywords: Libraries, Learning, Learning organisations, Maturity model, Australia
DOI: 10.1080/00049670.2014.898235
ISSN: 0004-9670
Divisions: Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2014 Australian Library & Information Association.
Deposited On: 30 Jul 2014 23:43
Last Modified: 03 Jun 2015 19:12

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