Organizational support and enterprise web 2.0 adoption : a qualitative study

Alqahtani, Fayez Hussain, Watson, Jason, & Partridge, Helen (2014) Organizational support and enterprise web 2.0 adoption : a qualitative study. In Proceedings of the Twentieth Americas Conference on Information Systems (AMCIS 2014), Association for Information Systems, Savannah, Georgia, The United States of America, pp. 1-9.

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The emerging growth of Web 2.0 has been observed by users in the workplace, and has therefore encouraged organisations to introduce Web 2.0 technologies in their businesses. Although its adoption is beneficial, it could meets with employees resistance due to some organisational factors. The successful implementation of Enterprise Web 2.0 is based on employee adoption of such social technology. Using a qualitative study, this research explores how organizational support can influence employees’ adoption of Enterprise Web 2.0. The findings show that organisational support encourages and facilitates a smooth adoption. Such support can be provided by management and colleagues in several forms: developing a Web 2.0 strategy, providing required resources for such training, recognising and encouraging adopters, and involving managers in the adoption.

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ID Code: 74572
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Enterprise 2.0, Web 2.0, IT adoption, Organisational support, Qualitative study
ISBN: 9780692253205
Divisions: Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Deposited On: 31 Jul 2014 00:21
Last Modified: 31 Jul 2014 22:25

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