Influence and increased funding in Canadian public libraries : the case of Alberta in fiscal year 2009–10

Stenström, Cheryl & Haycock, Ken (2014) Influence and increased funding in Canadian public libraries : the case of Alberta in fiscal year 2009–10. The Library Quarterly, 84(1), pp. 49-68.

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This exploratory case study examined the role of social influence in the decision-making process to increase public library funding in the Canadian province of Alberta in the 2009–10 fiscal year. Using Robert Cialdini’s theory of factors of influence (i.e., commitment and consistency, authority, liking, social proof, scarcity, and reciprocity) as a framework for analysis, findings show that consistency and commitment and authority were relevant and that liking was also important. These findings are consistent with Cialdini’s theory, which suggests that the quality of relationships is one factor that can most strongly influence a decision maker. This study gives insight into the factors motivating those involved in public library funding allocation decisions. No prior studies have examined the construct of influence in decision making about funding for public libraries at any level of government.

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ID Code: 74744
Item Type: Journal Article
Refereed: Yes
Keywords: Canadian public libraries, Funding, 2009-2010
DOI: 10.1086/674035
ISSN: 0024-2519
Divisions: Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2014 by The University of Chicago
Deposited On: 05 Aug 2014 23:33
Last Modified: 01 Feb 2015 14:11

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