Resistances, facilitators and influences on professionals' knowledge sharing behaviour : a case study
Gardiner, Claire M. (2014) Resistances, facilitators and influences on professionals' knowledge sharing behaviour : a case study. In International Conference on Organizational Learning, Knowledge and Capabilities, 22-24 April 2014, Oslo, Norway.
The centrality of knowledge sharing to organisations' sustainability has been established. This case study illustrates the influences on individual knowledge sharing decision-making and behaviour among professionals and paraprofessionals - specifically civil engineers and design drafters - in a large public sector organisation that provides transportation infrastructure. The case examines the ways in which overlapping sets of values and behavioural drivers affect knowledge sharing orientation and practices in a collective of experts and novices working in an environment that is largely project-based. The alignment among sector, profession and organisation values provides a supportive environment for knowledge sharing, however individual behaviour is found to be most strongly influenced by the presence and quality of relational capital.
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|Item Type:||Conference Paper|
|Keywords:||Knowledge Sharing, Public Sector, Engineers|
|Subjects:||Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Behaviour (150311)|
|Divisions:||Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
|Copyright Owner:||Copyright 2014 [please consult the author]|
|Deposited On:||10 Aug 2014 22:51|
|Last Modified:||12 Aug 2014 15:02|
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