Resistances, facilitators and influences on professionals' knowledge sharing behaviour : a case study

Gardiner, Claire M. (2014) Resistances, facilitators and influences on professionals' knowledge sharing behaviour : a case study. In International Conference on Organizational Learning, Knowledge and Capabilities, 22-24 April 2014, Oslo, Norway.


The centrality of knowledge sharing to organisations' sustainability has been established. This case study illustrates the influences on individual knowledge sharing decision-making and behaviour among professionals and paraprofessionals - specifically civil engineers and design drafters - in a large public sector organisation that provides transportation infrastructure. The case examines the ways in which overlapping sets of values and behavioural drivers affect knowledge sharing orientation and practices in a collective of experts and novices working in an environment that is largely project-based. The alignment among sector, profession and organisation values provides a supportive environment for knowledge sharing, however individual behaviour is found to be most strongly influenced by the presence and quality of relational capital.

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ID Code: 74856
Item Type: Conference Paper
Refereed: No
Additional URLs:
Keywords: Knowledge Sharing, Public Sector, Engineers
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Behaviour (150311)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2014 [please consult the author]
Deposited On: 10 Aug 2014 22:51
Last Modified: 12 Aug 2014 15:02

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