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Benefits of e-learning benchmarks: Australian case studies

Choy, Sarojni C. (2006) Benefits of e-learning benchmarks: Australian case studies. DEST.

Abstract

In 2004 the Australian Flexible Learning Framework developed a suite of quantitative and qualitative indicators on the uptake, use and impact of e-learning in the Vocational Education and Training (VET) sector. These indicators were used to design items for a survey to gather quantitative data for benchmarking. A series of four surveys gathered data from VET providers, teachers, students and their employers. The data formed baseline indicators that were used to establish organisational goals and benchmarks for e-learning. These indicators were the first known set for benchmarking e-learning in Australia.
The case studies in this paper illustrate ways in which VET providers have approached e-learning benchmarking, the benefits achieved and the lessons that they learned. The cases exemplify how VET providers have adapted the baseline indicators, how the indicators informed organisational plans and e-learning outcomes. The benefits of benchmarking are categorised under three purposes: reporting, performance management, and service improvement. A set of practical strategies are derived from the cases for consideration by other organisations interested in benchmarking e-learning services.

Impact and interest:

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ID Code: 7509
Item Type: Report
Keywords: e, learning indicators, e, learning uptake and outcomes, benchmarks, planning for e, learning benchmarking, case studies
Subjects: Australian and New Zealand Standard Research Classification > EDUCATION (130000) > SPECIALIST STUDIES IN EDUCATION (130300) > Specialist Studies in Education not elsewhere classified (130399)
Divisions: Current > QUT Faculties and Divisions > Faculty of Education
Deposited On: 09 May 2007
Last Modified: 09 Jun 2010 22:40

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