Augmenting and assisting model elicitation tasks with 3D virtual world context metadata

Brown, Ross, Rinderle-Ma, Stefanie, Kriglstein, Simone, & Kabicher-Fuchs, Sonja (2014) Augmenting and assisting model elicitation tasks with 3D virtual world context metadata. Lecture Notes in Computer Science, 8841, pp. 39-56.

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Abstract

Accurate process model elicitation continues to be a time consuming task, requiring skill on the part of the interviewer to extract explicit and tacit process information from the interviewee. Many errors occur in this elicitation stage that would be avoided by better activity recall, more consistent specification methods and greater engagement in the elicitation process by interviewees. Theories of situated cognition indicate that interactive 3D representations of real work environments engage and prime the cognitive state of the viewer. In this paper, our major contribution is to augment a previous process elicitation methodology with virtual world context metadata, drawn from a 3D simulation of the workplace. We present a conceptual and formal approach for representing this contextual metadata, integrated into a process similarity measure that provides hints for the business analyst to use in later modelling steps. Finally, we conclude with examples from two use cases to illustrate the potential abilities of this approach.

Impact and interest:

1 citations in Scopus
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4 citations in Web of Science®

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ID Code: 75317
Item Type: Journal Article
Refereed: Yes
Additional Information: Proceedings of the 22nd International Conference on Cooperative Information Systems (CoopIS 2014), 27-31 October 2014, Amantea, Italy
Additional URLs:
Keywords: Process Elicitation, Process Context Metadata, Human-centric BPM, Process Modelling, 3D Virtual Worlds
DOI: 10.1007/978-3-662-45563-0_3
ISSN: 0302-9743
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > ARTIFICIAL INTELLIGENCE AND IMAGE PROCESSING (080100) > Virtual Reality and Related Simulation (080111)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Conceptual Modelling (080603)
Divisions: Current > Institutes > Institute for Future Environments
Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2014 Please consult the authors
Deposited On: 22 Aug 2014 00:49
Last Modified: 05 Nov 2014 01:02

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