Beyond enterprise resource planning projects : Innovative strategies for competitive advantage

Holland, Christoper, Light, Ben, & Kawalek, Peter (1999) Beyond enterprise resource planning projects : Innovative strategies for competitive advantage. In Proceedings of the 7th European Conference on Information Systems, 23 -25 June, 2013, Copenhagen, Denmark.


ABSTRACT A rapidly changing business environment and legacy IT problems has resulted in many organisations implementing standard package solutions. This 'common systems' approach establishes a common IT and business process infrastructure within organisations and its increasing dominance raises several important strategic issues. These are to what extent do common systems impose common business processes and management systems on competing firms, and what is the source of competitive advantage if the majority of firms employ almost identical information systems and business processes? A theoretical framework based on research into legacy systems and earlier IT strategy literature is used to analyse three case studies in the manufacturing, chemical and IT industries. It is shown that the organisations are treating common systems as the core of their organisations' abilities to manage business transactions. To achieve competitive advantage they are clothing these common systems with information systems designed to capture information about competitors, customers and suppliers, and to provide a basis for sharing knowledge within the organisation and ultimately with economic partners. The importance of these approaches to other organisations and industries is analysed and an attempt is made at outlining the strategic options open to firms beyond the implementation of common business systems.

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ID Code: 75693
Item Type: Conference Paper
Refereed: Yes
Keywords: ERP, Packaged Software, My Papers (Mine)
Subjects: Australian and New Zealand Standard Research Classification > STUDIES IN CREATIVE ARTS AND WRITING (190000) > FILM TELEVISION AND DIGITAL MEDIA (190200)
Divisions: Current > QUT Faculties and Divisions > Creative Industries Faculty
Copyright Owner: Copyright 1999 Please consult the authors.
Deposited On: 28 Aug 2014 04:40
Last Modified: 21 Jun 2017 21:12

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