Secondary user relations in emerging mobile computing environments

Ferneley, Elaine & Light, Ben (2006) Secondary user relations in emerging mobile computing environments. European Journal of Information Systems, 15(3), pp. 301-306.

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Mobile technologies are enabling access to information in diverse environ.ments, and are exposing a wider group of individuals to said technology. Therefore, this paper proposes that a wider view of user relations than is usually considered in information systems research is required. Specifically, we examine the potential effects of emerging mobile technologies on end-­‐user relations with a focus on the ‘secondary user’, those who are not intended to interact directly with the technology but are intended consumers of the technology’s output. For illustration, we draw on a study of a U.K. regional Fire and Rescue Service and deconstruct mobile technology use at Fire Service incidents. Our findings provide insights, which suggest that, because of the nature of mobile technologies and their context of use, secondary user relations in such emerging mobile environments are important and need further exploration.

Impact and interest:

16 citations in Scopus
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7 citations in Web of Science®

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ID Code: 75710
Item Type: Journal Article
Refereed: Yes
DOI: 10.1057/palgrave.ejis.3000620
ISSN: 1476-9344 (online) 0960-085X (print)
Subjects: Australian and New Zealand Standard Research Classification > LANGUAGES COMMUNICATION AND CULTURE (200000) > COMMUNICATION AND MEDIA STUDIES (200100)
Divisions: Current > QUT Faculties and Divisions > Creative Industries Faculty
Copyright Owner: Copyright 2006, Macmillan Publishers Ltd.
Deposited On: 28 Aug 2014 23:56
Last Modified: 30 Jul 2016 16:28

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