Achieving enterprise integration through software customization : part I-evidence from the field

Light, Ben & Wagner, Erica (2006) Achieving enterprise integration through software customization : part I-evidence from the field. Cutter Executive Update.


Achieving business and IT integration is strategic goal for many organisations – it has almost become the ‘Holy Grail’ of organisational success. In this environment Enterprise Resource Planning (ERP) packages have become the defacto option for addressing this issue. Integration has come to mean adopting ERP, through configuration and without customization, but this all or nothing approach has proved difficult for many organisations. In part 1 of a 2 part update we provide evidence from the field that suggests that whilst costly, if managed appropriately, customization can have value in aiding organisational integration efforts. In part 2, we discuss in more detail the benefits and pitfalls involved in enacting a non-standard based integration strategy.

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ID Code: 75730
Item Type: Journal Article
Refereed: Yes
Subjects: Australian and New Zealand Standard Research Classification > STUDIES IN CREATIVE ARTS AND WRITING (190000) > FILM TELEVISION AND DIGITAL MEDIA (190200)
Divisions: Current > QUT Faculties and Divisions > Creative Industries Faculty
Copyright Owner: Copyright 2006 [please consult the author]
Deposited On: 27 Aug 2014 23:44
Last Modified: 04 Aug 2016 09:26

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