Migrant worker empowerment in online communities

Wijaya, Stevanus Wisnu, Watson, Jason, & Bruce, Christine S. (2014) Migrant worker empowerment in online communities. In Khosrow-Pour, Mehdi (Ed.) Encyclopedia of Information Science and Technology [Third Edition]. IGI Global, pp. 6503-6513.

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Our literature review shows that several scholars have conceptualized empowerment in online communities according to context and setting. In general, empowerment by the Internet can be described as the capacity of the Internet to provide information, interactions and collaborations (Amichai-Hamburger, McKenna, & Tal, 2008). Interactions within a social networking site enable people to construct their online identity which potentially empowers them (Zhao, Grasmuck, & Martin, 2008). From a consumer orientation, consumers feel empowered through accessing information which potentially improves their understanding and knowledge in decision making processes (Tina, Kathryn, & Gary, 2006). In health contexts, participation in online communities is seen to empower individuals in coping with health issues (Høybye, Johansen, & Tjørnhøj-Thomsen, 2005; Pitts, 2004; Sharf, 1997; Cornelia F. van Uden-Kraan et al., 2008). In educational contexts, online collaboration processes can empower lecturers and students (Ravid, Kalman, & Rafaeli, 2008). The literature shows that studies of empowerment in online communities are an emerging concept

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ID Code: 75751
Item Type: Book Chapter
DOI: 10.4018/978-1-4666-5888-2.ch639
ISBN: 9781466658882
Divisions: Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2015 by IGI Global
Deposited On: 29 Aug 2014 00:54
Last Modified: 17 May 2016 14:48

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