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Magistrates and voice recognition: reconceptualising agency

Dugdale, Anni & Kraal, Ben J. (2006) Magistrates and voice recognition: reconceptualising agency. In Kjeldskov, Jesper & Paay, Jeni (Eds.) OZCHI06, 20-24 November, Sydney.

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Abstract

Exploring the introduction of speech recognition, an intelligent software system, in the Magistrates Court of the Australian Capital Territory (ACT) promted questioning of the notion of agency. In this paper we look to sociology for conceptions of human and machine agency helpful to HCI. In particular we draw on actor network theory and the work of Lucy Suchman for an emphasis on the materiality of agency, the mutuality of human and non-human co-constructions of agency, and the performative and distributed nature of agency. Far from being marked by autonomy and independence, agency can more usefully be conceived as the outcome of the relatedness of human to human, human to non-human and non-human to non-human.

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ID Code: 7580
Item Type: Conference Paper
Keywords: Understanding agency in socio, technical systems, Automatic Speech Recognition, Interface agents
DOI: 10.1145/1228175.1228199
ISBN: 1595935452
Subjects: Australian and New Zealand Standard Research Classification > STUDIES IN HUMAN SOCIETY (160000) > SOCIOLOGY (160800) > Sociology not elsewhere classified (160899)
Australian and New Zealand Standard Research Classification > STUDIES IN HUMAN SOCIETY (160000) > SOCIOLOGY (160800) > Sociological Methodology and Research Methods (160807)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > ARTIFICIAL INTELLIGENCE AND IMAGE PROCESSING (080100) > Natural Language Processing (080107)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Copyright Owner: Copyright 2006 (The Authors) & CHISIG
Copyright Statement: Reproduced in accordance with the copyright policy of the publisher.
Deposited On: 14 May 2007
Last Modified: 29 Feb 2012 23:53

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