Public sector change, person-organization fit, and work attitudes : a mediation model

Teo, Stephen, Pick, David, Xerri, Matthew, & Newton, Cameron J. (2014) Public sector change, person-organization fit, and work attitudes : a mediation model. In 74th Annual Meeting of the Academy of Management, 1 – 5 August 2014, Pennsylvania Convention Center, Philadelphia, PA.


Organizational change is a typical phenomenon within public sector agencies in OECD countries. An increasing number of studies in the literature examine the implementation of change and its resulting impact on the work attitudes of public sector employees; however, little is known about the extent to which change management processes impact on employees’ work attitudes. This study aims to address this issue by developing a path model underpinned by change management and public service motivation literature. The path model was tested on a sample of 308 managerial and non-managerial public sector employees from the U.S. The results provide further empirical evidence on the types of change initiatives on nursing work and change management processes being implemented. Public sector agencies in the sample implemented a variety of change initiatives such as downsizing, delayering and empowerment. Employees reported two change management processes: the provision of change-related information and participation in change decision making. While the results indicate that change produces change-induced stressors, change information tends to reduce stressors and, subsequently, role stress. The results also indicate that change management processes are associated with higher levels of public service motivation, which is in turn connected to higher levels of person–organization fit. Person–organization fit was found to partially mediate the relationship between public service motivation and job satisfaction in the context of change.

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ID Code: 75997
Item Type: Conference Paper
Refereed: No
Additional URLs:
Keywords: Public Sector Change, Person-organization Fit, Work Attitudes
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Behaviour (150311)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2014 [please consult the author]
Deposited On: 08 Sep 2014 23:19
Last Modified: 10 Sep 2014 11:35

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