Predicting transactive memory systems in multidisciplinary teams : The interplay between team and professional identities

Liao, Jenny, O'Brien, Anne T., Jimmieson, Nerina L., & Restubog, Simon Lloyd D. (2015) Predicting transactive memory systems in multidisciplinary teams : The interplay between team and professional identities. Journal of Business Research, 68(5), pp. 965-977.

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In explaining how communication quality predicts TMS in multidisciplinary teams, we drew on the social identity approach to investigate the mediating role of team identification and the moderating role of professional identification. Recognizing that professional identification could trigger intergroup biases among professional subgroups, or alternatively, could bring resources to the team, we explored the potential moderating role of professional identification in the relationship between team identification and TMS. Using data collected from 882 healthcare personnel working in 126 multidisciplinary hospital teams, results supported our hypothesis that perceived communication quality predicted TMS through team identification. Furthermore, findings provided support for a resource view of professional subgroup identities with results indicating that high levels of professional identification compensated for low levels of team identification in predicting TMS. We provide recommendations on how social identities may be used to promote TMS in multidisciplinary teams.

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ID Code: 77883
Item Type: Journal Article
Refereed: Yes
Keywords: Transactive Memory System, Team Identification, Professional Identification, Multidisciplinary Teams
DOI: 10.1016/j.jbusres.2014.09.024
ISSN: 0148-2963
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Behaviour (150311)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Deposited On: 20 Oct 2014 03:56
Last Modified: 27 Feb 2015 01:33

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