A collaborative rapid persona-building workshop : creating design personas with health researchers

Williams, Irith, Brereton, Margot, Donovan, Jared, McDonald, Karalyn, Millard, Tanya, Tam, Alex, & Elliott, Julian H. (2014) A collaborative rapid persona-building workshop : creating design personas with health researchers. International Journal of Sociotechnology and Knowledge Development, 6(2), pp. 17-35.

View at publisher

Abstract

In the HealthMap project for People With HIV, (PWHIV) designers employed a collaborative rapid ‘persona-building' workshop with health researchers to develop patient personas that embodied patient-centred design goals and contextual awareness from a variety of qualitative and quantitative data. On reflection, this collaborative rapid workshop was a process for drawing together the divergent user research insights and expertise of stakeholders into focus for a chronic disease self-management design. This paper discusses, (i) an analysis of the transcript of the workshop and, (ii) interviews with five practising senior designers, in order to reflect on how the persona-building process was enacted and its role in the HealthMap design evolution. The collaborative rapid persona-building methodology supported: embedding user research insights, eliciting domain expertise, introducing design thinking, facilitating stakeholder collaboration and defining early design requirements. The contribution of this paper is to model the process of collaborative rapid persona-building and to introduce the collaborative rapid persona-building framework as a method to generate design priorities from domain expertise and user research data.

Impact and interest:

5 citations in Scopus
Search Google Scholar™

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

ID Code: 78759
Item Type: Journal Article
Refereed: Yes
Keywords: Chronic disease self-management, Health IT, Personas, User-centred design
DOI: 10.4018/ijskd.2014040102
ISSN: 1941-6253
Divisions: Current > Schools > School of Electrical Engineering & Computer Science
Current > QUT Faculties and Divisions > Creative Industries Faculty
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2014 IGI Globe
Copyright Statement: Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited
Deposited On: 19 Nov 2014 01:09
Last Modified: 19 Nov 2014 22:06

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page