Exploring cognitive style and task-specific preferences for process representations

Figl, Kathrin & Recker, Jan (2016) Exploring cognitive style and task-specific preferences for process representations. Requirements Engineering, 21(1), pp. 63-85.

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Process models describe someone’s understanding of processes. Processes can be described using unstructured, semi-formal or diagrammatic representation forms. These representations are used in a variety of task settings, ranging from understanding processes to executing or improving processes, with the implicit assumption that the chosen representation form will be appropriate for all task settings. We explore the validity of this assumption by examining empirically the preference for different process representation forms depending on the task setting and cognitive style of the user. Based on data collected from 120 business school students, we show that preferences for process representation formats vary dependent on application purpose and cognitive styles of the participants. However, users consistently prefer diagrams over other representation formats. Our research informs a broader research agenda on task-specific applications of process modeling. We offer several recommendations for further research in this area.

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5 citations in Scopus
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ID Code: 78877
Item Type: Journal Article
Refereed: Yes
Keywords: Business process modeling, Cognitive style, Conceptual modeling, Model evaluation, Representation forms, User preferences
DOI: 10.1007/s00766-014-0210-2
ISSN: 1432-010X
Divisions: Current > Schools > School of Information Systems
Past > Institutes > Institute for Sustainable Resources
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2014 Springer-Verlag London
Deposited On: 24 Nov 2014 00:39
Last Modified: 09 Mar 2016 23:15

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