Business transformation management : composition and orchestration of management services

Safrudin, Norizan (2014) Business transformation management : composition and orchestration of management services. PhD thesis, Queensland University of Technology.

Abstract

This research develops a better understanding on how large-scale and complex IT-enabled business transformations are managed. Evidence from three global case studies suggest that business transformations can be composed and orchestrated like a jazz band, where improvisation plays a fundamental role to maintain the melody, harmony and rhythm of such initiatives. The thesis details how the jazz metaphor can assist senior management on how to reuse and reconfigure capabilities as services for transforming organizations. To the academic body of knowledge, the thesis provides a study on the use of management services as a theoretical lens to examine Business Transformation Management.

Impact and interest:

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Full-text downloads:

334 since deposited on 17 Dec 2014
186 in the past twelve months

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ID Code: 79152
Item Type: QUT Thesis (PhD)
Supervisor: Recker, Jan & Rosemann, Michael
Keywords: Business Transformation Management, IT-enabled business transformation, Business transformation, Management Services, Composition, Orchestration, Jazz, Metaphor
Divisions: Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Institution: Queensland University of Technology
Deposited On: 17 Dec 2014 06:24
Last Modified: 08 Sep 2015 06:49

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