Design and implementation of unified communications as a service based on the OpenStack cloud environment

Tesfamicael, Aklilu Daniel, Liu, Vicky, & Caelli, William (2015) Design and implementation of unified communications as a service based on the OpenStack cloud environment. In Proceedings of the 2015 IEEE International Conference on Computational Intelligence & Communication Technology (CICT), IEEE, Ghaziabad U.P., India, pp. 117-122.

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Cloud Computing, based on early virtual computer concepts and technologies, is now itself a maturing technology in the marketplace and it has revolutionized the IT industry, being the powerful platform that many businesses are choosing to migrate their in-premises IT services onto. Cloud solution has the potential to reduce the capital and operational expenses associated with deploying IT services on their own. In this study, we have implemented our own private cloud solution, infrastructure as a service (IaaS), using the OpenStack platform with high availability and a dynamic resource allocation mechanism. Besides, we have hosted unified communication as a service (UCaaS) in the underlying IaaS and successfully tested voice over IP (VoIP), video conferencing, voice mail and instant messaging (IM) with clients located at the remote site. The proposed solution has been developed in order to give advice to bussinesses that want to build their own cloud environment, IaaS and host cloud services and applicatons in the cloud. This paper also aims at providing an alternate option for proprietary cloud solutions for service providers to consider.

Impact and interest:

2 citations in Scopus
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1 citations in Web of Science®

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ID Code: 79400
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: UCaaS, IaaS, Private Cloud, Hybrid Cloud, OpenStack, VoIP
DOI: 10.1109/CICT.2015.133
ISBN: 978-1-4799-6022-4
Divisions: Current > Schools > School of Electrical Engineering & Computer Science
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: © Copyright 2014 by IEEE
Deposited On: 15 Dec 2014 00:42
Last Modified: 22 Apr 2015 08:04

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