Model as you do : engaging an S-BPM vendor on process modelling in 3D virtual worlds

Harman, Joel, Brown, Ross, Kannengiesser, Udo, Meyer, Nils, & Rothschadl, Thomas (2015) Model as you do : engaging an S-BPM vendor on process modelling in 3D virtual worlds. In S-BPM in the Wild: Practical Value Creation. Springer, Berlin Heidelberg, pp. 113-133.

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Abstract

Accurate process model elicitation continues to be a time consuming task, requiring skill on the part of the interviewer to extract explicit and tacit process information from the interviewee. Many errors occur in this elicitation stage that would be avoided by better activity recall, more consistent specification methods and greater engagement in the elicitation process by interviewees. Metasonic GmbH has developed a process elicitation tool for their process suite. As part of a research engagement with Metasonic, staff from QUT, Australia have developed a 3D virtual world approach to the same problem, viz. eliciting process models from stakeholders in an intuitive manner. This book chapter tells the story of how QUT staff developed a 3D Virtual World tool for process elicitation, took the outcomes of their research project to Metasonic for evaluation, and finally, Metasonic’s response to the initial proof of concept.

Impact and interest:

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ID Code: 79414
Item Type: Book Chapter
Keywords: Virtual World, Process Elicitation, Conceptual Modelling, S-BPM
DOI: 10.1007/978-3-319-17542-3_7
ISBN: 978-3-319-17541-6
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > ARTIFICIAL INTELLIGENCE AND IMAGE PROCESSING (080100) > Virtual Reality and Related Simulation (080111)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Conceptual Modelling (080603)
Divisions: Current > Institutes > Institute for Future Environments
Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Deposited On: 12 Dec 2014 01:30
Last Modified: 13 Dec 2015 15:12

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