Emotional intelligence and job-demands resources model

Newton, Cameron J., Te, Stephen, Pick, David, Ho, Marcus, & Thomas, Drew (2014) Emotional intelligence and job-demands resources model. In Proceedings of the 28th Australian and New Zealand Academy of Management Conference (ANZAM 2014): Reshaping Management for Impact, ANZAM, 3 – 5 Dec 2014.


Occupational stress research has consistently demonstrated negative effects for employees. Research also describes potential moderators of this relationship. While research has revealed some positive effects of emotional intelligence (EI) on employee adjustment, it has neglected investigation of their potential stress buffering effects. Based on the Job-Demand Resources model, it was predicted that higher trait emotional intelligence would act as a buffer to the potential negative effects of stressors on employee adjustment. Hierarchical multiple regression analyses with a sample of 306 nurses found no main effects of EI but revealed eight moderating effects. While some interactions support the buffering hypothesis, others revealed buffering for those with low EI. Findings are discussed in terms of theoretical and practical implications.

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ID Code: 79530
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Stress and Stress Management, Emotions, Attitudes
ISBN: 9780987596857
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Human Resources Management (150305)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2014 [Please consult the Authors]
Deposited On: 18 Dec 2014 04:36
Last Modified: 22 Jan 2015 16:35

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