Towards universal search design

Sitbon, Laurianne, Fell, Lauren, Poxon, David, Zhang, Jinglan, & Geva, Shlomo (2014) Towards universal search design. In Proceedings of the 2014 Australasian Document Computing Symposium, ACM, Melbourne, Australia.

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For people with cognitive disabilities, technology is more often thought of as a support mechanism, rather than a source of division that may require intervention to equalize access across the cognitive spectrum. This paper presents a first attempt at formalizing the digital gap created by the generalization of search engines. This was achieved through the development of a mapping of cognitive abilities required by users to execute low- level tasks during a standard Web search task. The mapping demonstrates how critical these abilities are to successfully use search engines with an adequate level of independence. It will lead to a set of design guidelines for search engine interfaces that will allow for the engagement of users of all abilities, and also, more importantly, in search algorithms such as query suggestion and measure of relevance (i.e. ranking).

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ID Code: 79704
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Inclusive design, Search engines, Intellectual disability
DOI: 10.1145/2682862.2682882
ISBN: 9781450330008
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > ARTIFICIAL INTELLIGENCE AND IMAGE PROCESSING (080100) > Natural Language Processing (080107)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > LIBRARY AND INFORMATION STUDIES (080700) > Information Retrieval and Web Search (080704)
Divisions: Current > Schools > School of Electrical Engineering & Computer Science
Current > Institutes > Institute for Future Environments
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2014 The owner/author(s)
Deposited On: 06 Jan 2015 00:36
Last Modified: 08 Jan 2015 10:45

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