The influence of internal communication on employee engagement: A pilot study

Karanges, Emma, Johnston, Kim, Beatson, Amanda, & Lings, Ian (2015) The influence of internal communication on employee engagement: A pilot study. Public Relations Review, 41(1), pp. 129-131.

[img] Accepted Version (PDF 214kB)
Administrators only until 1 March 2018 | Request a copy from author

View at publisher


Internal communication is an important concept and integral to internal public relations with links to positive organizational and employee outcomes such as employee engagement. While scholars emphasize the importance of the relationship between internal communication and employee engagement, the association has not been empirically tested. Using surveys and regression analysis this study confirms that internal organizational communication and internal supervisor communication support workplace relationships based on meaning and worth, and have a significant part to play in developing and maintaining optimal employee engagement.

Impact and interest:

2 citations in Scopus
Search Google Scholar™
1 citations in Web of Science®

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

ID Code: 79975
Item Type: Journal Article
Refereed: Yes
Keywords: employee engagement, internal communication, workplace relationships
DOI: 10.1016/j.pubrev.2014.12.003
ISSN: 0363-8111
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > MARKETING (150500) > Marketing Communications (150502)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Advertising, Marketing & Public Relations
Copyright Owner: Copyright 2015 Published by Elsevier Inc.
Copyright Statement: NOTICE: this is the author’s version of a work that was accepted for publication in Public Relations Review. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Public Relations Review, [VOL 41, ISSUE 1, (2015)] DOI: 10.1016/j.pubrev.2014.12.003
Deposited On: 14 Jan 2015 00:43
Last Modified: 30 May 2015 12:16

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page