Effects of transit quality of service characteristics on daily bus ridership

Kashfi, Syeed, Bunker, Jonathan M., & Yigitcanlar, Tan (2015) Effects of transit quality of service characteristics on daily bus ridership. In Perk, Victoria (Ed.) Transportation Research Board 94th Annual Meeting Compendium of Papers, Transportation Research Board of the National Academies, Washington, D.C.


This study explores how explicit transit quality of services (TQoS) measures including service frequency, service span, and travel time ratio, along with implicit environmental predictors such as topographic grade factor influence bus ridership using a case study city of Brisbane, Australia. The primary hypothesis tested was that bus ridership is higher within suburbs with high transit quality of service than suburbs that have limited service quality. Using Multiple Linear Regression (MLR) this study identifies a strong positive relationship between route intensity (bus-km/h-km2) and bus ridership, indicating that increasing both service frequency and spatial route density correspond to higher bus ridership. Additionally, travel time ratio (in-vehicle transit travel time to in-vehicle auto travel time) is also found to have significant negative association with ridership within a suburb, reflecting a decline in transit use with increased travel time ratio. Conversely, topographic grade and service span are not found to exert any significant impact on bus ridership in a suburb. Our study findings enhance the fundamental understanding of traveller behaviour which is informative to urban transportation policy, planning and provision.

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ID Code: 80275
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: frequency, route density, travel time, transit, quality of service, topography, bus
Subjects: Australian and New Zealand Standard Research Classification > ENGINEERING (090000) > CIVIL ENGINEERING (090500) > Transport Engineering (090507)
Divisions: Current > Schools > School of Civil Engineering & Built Environment
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2015 The Authors
Deposited On: 20 Jan 2015 03:41
Last Modified: 30 Mar 2016 12:05

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