An integrated collaborative approach for FM - Sydney Opera house FM exemplar

Morris, Jason, Ballesty, S, Ding, L, Drogemuller, Robin, Mitchell, John, Schevers, Hans, Leifer, David, Schwede, Dirk, Wu, Jeremy, Henrikson, Janet, Akhurst, Paul, & Spink, George (2006) An integrated collaborative approach for FM - Sydney Opera house FM exemplar. In 2nd International Conference of the CRC for Construction Innovation, 12-14 March 2006, Australia.


This paper presents an integrated collaborative approach for facilities management (FM), which utilises the Sydney Opera House (SOH) as an exemplar case study. The approach deals with Benchmarking, Procurement and Digital Modelling as a whole and develops collaboration between them. It aims to achieve innovative FM strategies and models that will possibly have a direct benefit role for the Australian facilities management industry. The Benchmarking theme focuses on the asset maintenance of the performing art centre, iconic building and facilities with similar functionalities. Critical success factors in the functional areas of asset maintenance are identified against organisational objectives of the SOH and key performance indicators are developed. The Procurement theme focuses on the maintenance service procurement, especially for outsourcing. Procurement methods and a multi-criteria assessment approach for supporting decision making are discussed. Suggested collaboration between Benchmarking and Procurement includes sharing of the benchmarking data and utility of key performance indicators to support procurement strategies. The Digital Modelling theme develops building information modelling for facilities management and investigates the potential of state-of-the-art information systems to enable a future integrated platform to support facility management collaborative activities and processes.

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ID Code: 8126
Item Type: Conference Paper
Refereed: Yes
Keywords: facilities management, benchmarking, procurement, digital modelling, CRC for Construction Innovation, Program C : Delivery Management of Built Assets , Project 2005-001-C : Sydney Opera House – FM Exemplar project
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > BUILDING (120200)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Copyright Owner: Copyright 2006 Icon.Net Pty Ltd
Copyright Statement: The Participants of the CRC for Construction Innovation have delegated authority to the CEO of the CRC to give Participants permission to publish material created by the CRC for Construction Innovation. This delegation is contained in Clause 30 of the Agreement for the Establishment and Operation of the Cooperative Research Centre for Construction Innovation. The CEO of the CRC for Construction Innovation gives permission to the Queensland University of Technology to publish the papers/publications provided in the collection in QUT ePrints provided that the publications are published in full. Icon.Net Pty Ltd retains copyright to the publications. Any other usage is prohibited without the express permission of the CEO of the CRC. The CRC warrants that Icon.Net Pty Ltd holds copyright to all papers/reports/publications produced by the CRC for Construction Innovation.
Deposited On: 08 Jun 2007 00:00
Last Modified: 22 Jun 2017 14:39

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