Applying design-led innovation in a not-for-profit aged care provider to create shared value

Nusem, Erez, Defries, Aimee, & Wrigley, Cara (2015) Applying design-led innovation in a not-for-profit aged care provider to create shared value. In Muratovski, Gjoko (Ed.) Design for Business. University of Chicago Press/Intellect Books, Bristol, pp. 172-193.

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This study examines the role of Design-Led Innovation in creating shared value; sustainable competitive advantage for an organisation and social value for the communities in which it operates. A case study analysed an undertaking by a not-for-profit aged care organisation to create a sustainable competitive advantage in the market by reinventing the experience of ageing and defining an innovative future business model. This paper reflects on the role of Design-Led Innovation in facilitating this change agenda and explores the particular relevance of the associated techniques in a not-for-profit, human services context. It was found that the Design-Led Innovation approach was effective in achieving the goal of defining a way for the organisation to create shared value.

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ID Code: 82106
Item Type: Book Chapter
Additional URLs:
Keywords: Design-led Innovation, Design Thinking, Social Innovation, Sustainable Competitive Advantage, Shared Value
ISBN: 9781783205431
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300) > Design Innovation (120302)
Divisions: Current > Schools > School of Design
Current > QUT Faculties and Divisions > Creative Industries Faculty
Deposited On: 01 Mar 2015 23:50
Last Modified: 17 Aug 2016 23:20

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