Emotional anguish at work: The mediating role of perceived rejection on workgroup mistreatment and affective outcomes

Penhaligon, Nikki L., Louis, Winnifred R., & Restubog, Simon Lloyd D. (2009) Emotional anguish at work: The mediating role of perceived rejection on workgroup mistreatment and affective outcomes. Journal of Occupational Health Psychology, 14(1), pp. 34-45.

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In this study, the authors pay particular attention to mistreatment directed toward an organizational member from fellow workgroup members. The study contributes to the growing body of literature that examines the mistreatment of employees in the workplace. The authors propose that mistreatment by the workgroup would contribute to feelings of rejection, over and above mistreatment by the supervisor. In addition, the authors tested the mediating role of perceived rejection between workgroup mistreatment and affective outcomes such as depression and organization-based self-esteem. Part-time working participants (N = 142) took part in the study, which required them to complete a questionnaire on workplace behaviors. Results indicated that workgroup mistreatment contributed additional variance to perceived rejection over and above supervisory mistreatment when predicting depression and organization-based self-esteem. The results also indicated that perceived rejection mediates the relationship between mistreatment and affective outcomes. Results are discussed and implications for research and practice are considered.

Impact and interest:

18 citations in Scopus
16 citations in Web of Science®
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ID Code: 83493
Item Type: Journal Article
Refereed: Yes
Keywords: Workgroup mistreatment, Perceived rejection, Depression, Organizational based self esteem
DOI: 10.1037/a0013288
ISSN: 1939-1307
Divisions: Current > QUT Faculties and Divisions > Division of Administrative Services
Copyright Owner: Copyright 2009 American Psychological Association
Deposited On: 12 Apr 2015 23:30
Last Modified: 24 Jun 2017 14:01

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