A theoretical approach to conceptualize information quality in social media

Emamjome, Fahame (2014) A theoretical approach to conceptualize information quality in social media. In Proceedings of the 25th Australasian Conference on Information Systems, Australasian Conference on Information Systems (ACIS), Auckland, New Zealand.

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While organizations strive to leverage the vast information generated daily from social media platforms, and decision makers are keen to identify and exploit its value, the quality of this information remains uncertain. Past research on information quality criteria and evaluation issues in social media is largely disparate, incomparable and lacking any common theoretical basis. In attention to this gap, this study adapts existing guidelines and exemplars of construct conceptualization in information systems research, to deductively define information quality and related criteria in the social media context. Building on a notion of information derived from semiotic theory, this paper suggests a general conceptualization of information quality in the social media context that can be used in future research to develop more context specific conceptual models.

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ID Code: 83632
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: social media, information quality, conceptual model, semiotic
ISBN: 9781927184264
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Schools > Information Systems
Copyright Owner: Copyright 2014 Fahame Emamjome
Deposited On: 17 Apr 2015 01:20
Last Modified: 19 Apr 2015 22:54

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