Exploring expectations of nonprofit management capabilities

Bish, Adelle & Becker, Karen L. (2016) Exploring expectations of nonprofit management capabilities. Nonprofit and Voluntary Sector Quarterly, 45(3), pp. 437-457.

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Management capabilities have been widely researched in the private and public sectors, yet there is less evidence relating to the nonprofit sector. Increasing pressures to balance the demands of organizational values with business performance in this sector leads to a focus on the managerial capabilities required to meet these expectations. This article reports an exploratory study of capability expectations of managers within an Australian nonprofit organization. Using semistructured interviews, data were collected from 21 managers across three hierarchical levels. Findings indicate that while there is some overlap with managerial requirements in the private and public sectors, there are some unique aspects of nonprofit operations which warrant further investigation. Specifically, there was an emphasis on personal knowledge and experience (i.e., self-awareness, discipline, knowledge, and strategic thinking) and having a commitment to the nonprofit sector and values of the organization. Expectations also varied depending on the level of management within the organization.

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ID Code: 84335
Item Type: Journal Article
Refereed: Yes
Keywords: Management, Capabilities, Leadership, Case Study
DOI: 10.1177/0899764015583313
ISSN: 1552-7395
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisation and Management Theory (150310)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Behaviour (150311)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2015 The Author(s)
Copyright Statement: Reprints and permissions:sagepub.com/journalsPermissions.nav
Deposited On: 20 May 2015 00:20
Last Modified: 05 May 2016 04:41

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