Personas of students accessing a peer-facilitated support for learning program

Sankupellay, Mangalam, Niesel, Christoph, Medland, Richard, & Mealy, Erica (2015) Personas of students accessing a peer-facilitated support for learning program. In Students Transitions Achievement Retention and Success (STARS), 1 - 4 July 2015, Melbourne, Australia.

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STIMulate is a support for learning program at the Queensland University of Technology in Brisbane, Australia. The program provides assistance in mathematics, science and information technology for undergraduate students. This paper develops personas - archetypal users - that represent the attitudes and motivations of students that utilise STIMulate (in particular, the IT stream). Seven different personas were developed based on interviews gathered from Peer Learning Facilitators (PLF) who are experienced students that have excelled in relevant subject areas. The personas were then validated by a PLF focus group. Developing the personas enabled us to better understand the characteristics and needs of the students using the STIMulate program, enabling a more critical analysis of the quality of the service provided.

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ID Code: 84542
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Computer-Human Interaction (080602), EDUCATION (130000), HERN
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > EDUCATION (130000)
Divisions: Current > Schools > School of Electrical Engineering & Computer Science
Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2015 [please consult the authors]
Deposited On: 12 Jul 2015 23:02
Last Modified: 10 Jun 2016 03:54

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