Rallying the troops or beating the horses? How project-related demands can lead to either high performance or abusive supervision

Gallagher, Erin C., Mazur, Alicia K., & Ashkanasy, Neal M. (2015) Rallying the troops or beating the horses? How project-related demands can lead to either high performance or abusive supervision. Project Management Journal, 46(3), pp. 10-24.

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In today's high-pressure work environment, project managers are often forced to “do more with less.” We argue that this imperative can lead project managers to engage in either high-performance or abusive supervision behaviors. To understand this process, we develop a model and associated propositions linking a project manager's cognitive appraisal of project-related demands to high-performance work practices versus abusive supervision behaviors—both of which impact three project outcomes: stakeholder relationships, people-related project success factors, and employee well-being. We propose that the choice between high-performance work practices and abusive supervision behaviors is moderated by a project manager's personal resources (psychological capital, emotional intelligence, and dark triad personality).

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ID Code: 84665
Item Type: Journal Article
Refereed: Yes
Keywords: High-performance Work Practices, Abusive Supervision, Stressor–strain Model, Psychological Capital, Emotional Intelligence
DOI: 10.1002/pmj.21500
ISSN: 8756-9728
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Behaviour (150311)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Deposited On: 04 Jun 2015 22:53
Last Modified: 05 Feb 2016 06:56

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