Exploring internal communication's impact on psychological contract currencies

Spelman, Madeleine Jane (2015) Exploring internal communication's impact on psychological contract currencies. Masters by Research thesis, Queensland University of Technology.


Internal communication is a central process by which employees exchange information, build relationships and share organisational values. Fundamental to this process is the psychological contract. However, there is limited understanding of how internal communication influences psychological contract. The study contributes to theory by demonstrating that the dimensions of internal communication independently influence internal stakeholders' psychological contract beliefs. For managers, the findings can be used as a framework to improve internal communication processes and strategies.

Impact and interest:

Search Google Scholar™

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

263 since deposited on 28 Jul 2015
186 in the past twelve months

Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 84989
Item Type: QUT Thesis (Masters by Research)
Supervisor: Johnston, Kim, Becker, Karen, & Bradley, Lisa
Keywords: Public relations, internal communication, psychological contract, communication processes, content of exchange, case study
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Advertising, Marketing & Public Relations
Institution: Queensland University of Technology
Deposited On: 28 Jul 2015 02:48
Last Modified: 08 Sep 2015 05:22

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page