Exploring internal communication's impact on psychological contract currencies

Spelman, Madeleine Jane (2015) Exploring internal communication's impact on psychological contract currencies. Masters by Research thesis, Queensland University of Technology.

Abstract

Internal communication is a central process by which employees exchange information, build relationships and share organisational values. Fundamental to this process is the psychological contract. However, there is limited understanding of how internal communication influences psychological contract. The study contributes to theory by demonstrating that the dimensions of internal communication independently influence internal stakeholders' psychological contract beliefs. For managers, the findings can be used as a framework to improve internal communication processes and strategies.

Impact and interest:

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263 since deposited on 28 Jul 2015
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ID Code: 84989
Item Type: QUT Thesis (Masters by Research)
Supervisor: Johnston, Kim, Becker, Karen, & Bradley, Lisa
Keywords: Public relations, internal communication, psychological contract, communication processes, content of exchange, case study
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Advertising, Marketing & Public Relations
Institution: Queensland University of Technology
Deposited On: 28 Jul 2015 02:48
Last Modified: 08 Sep 2015 05:22

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