Educating cultural heritage information professionals for Australia's galleries, libraries, archives and museums: A grounded Delphi study

Howard, Katherine (2015) Educating cultural heritage information professionals for Australia's galleries, libraries, archives and museums: A grounded Delphi study. PhD thesis, Queensland University of Technology.


This research explored the knowledge, skills, qualities, and professional education needs, of information professionals in galleries, libraries, archives and museums (GLAM) in Australia. The findings revealed that although full convergence of these sectors is unlikely, many of the skills, knowledge and qualities would be required across all four sectors. The research used the Grounded Delphi Method, a relatively new methodological extension of the Delphi method that incorporates aspects of Grounded Theory. The findings provide the first empirically based guidelines around what needs to be included in an educational framework for information professionals who will work in the emerging GLAM environment. As the first study of GLAM education requirements in Australia and the wider Asia-Pacific region to take a holistic approach by engaging information professionals across all four sectors, this thesis makes a contribution to the GLAM research field and to information education generally.

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258 since deposited on 24 Jul 2015
170 in the past twelve months

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ID Code: 85088
Item Type: QUT Thesis (PhD)
Supervisor: Partridge, Helen & Hughes, Hilary
Keywords: Information professional, Cultural heritage information professional, Information education, Australia, Grounded Delphi Method, GLAM, LAM
Divisions: Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Institution: Queensland University of Technology
Deposited On: 24 Jul 2015 00:43
Last Modified: 24 Jul 2015 00:43

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