Approaches to evaluation of websites for public sector services
Middleton, Michael R. (2007) Approaches to evaluation of websites for public sector services. In Kommers, Piet (Ed.) IADIS Conference on e-Society, 3-6 July, 2007, Lisbon, Portugal.
A brief review of developments in evaluation of e-government Websites is undertaken in order to introduce an instrument which is presently being tested for evaluating such sites. This instrument enables assessment and comparison of Websites according to criteria grouped under the categories of Security and privacy; Usability; Content; Services; Citizen participation; and Features. Examples of elements within each of the categories are described.
Impact and interest:
Citation counts are sourced monthly from and citation databases.
These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.
Citations counts from theindexing service can be viewed at the linked Google Scholar™ search.
Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.
|Item Type:||Conference Paper|
|Additional Information:||For more information, please refer to the conference’s website (see hypertext link) or contact the author. Author contact details: firstname.lastname@example.org|
|Keywords:||e, Government, Evaluation, Websites|
|Subjects:||Australian and New Zealand Standard Research Classification > STUDIES IN HUMAN SOCIETY (160000) > POLICY AND ADMINISTRATION (160500) > Policy and Administration not elsewhere classified (160599)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Science and Technology|
|Copyright Owner:||Copyright 2007 IADIS|
|Copyright Statement:||: Reproduced in accordance with the copyright policy of the conference|
|Deposited On:||23 Jul 2007|
|Last Modified:||03 Mar 2011 05:42|
Repository Staff Only: item control page