The technological readiness of construction contractors

Rajendra, Darmicka, Steinhardt, Dale A., Manley, Karen, & Lamari, Fiona (2015) The technological readiness of construction contractors. In RICS COBRA AUBEA 2015, 8-10 July 2015, Sydney, N.S.W.

View at publisher


The Australian construction industry is often criticized for its comparatively low productivity. The most significant future productivity gains are predicted to arise from improvement in the firm’s project management. Information Communication Technologies (ICTs) are thought to offer such improvement. ICT adoption is particularly poor among Small and Medium Enterprises (SMEs). Existing studies provide only a general overview of adoption and diffusion of ICTs in SMEs, with no previous research measuring their readiness to adopt ICT. This paper outlines a theoretical approach to address this gap, exploring how to improve ICT adoption in Australian construction SMEs. A review of literature is undertaken to address the research question ‘What is the best conceptual approach to understanding ICT adoption in SMEs?’ The results emphasize the efficacy of a novel Technology Readiness and Acceptance Model (TRAM) to assess SMEs’ ICT implementation readiness. The proposed model consists of four major constructs to measure readiness comprising:

  • (1) optimism,

  • (2) innovativeness,

  • (3) discomfort and

  • (4) insecurity;

two major constructs to measure technological acceptance comprising:

  • (1) perceived ease of use and

  • (2) perceived usefulness;

and two extension variables comprising:

  • (1) self-efficacy and

  • (2) facilitating conditions.

A limitation is that the performance of the conceptual model is yet to be tested empirically. Such research is planned in the coming year by the authors.

Impact and interest:

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

49 since deposited on 25 Feb 2016
45 in the past twelve months

Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 87945
Item Type: Conference Paper
Refereed: Yes
Keywords: construction contractor, ICT, SME, technology adoption, TRAM
ISBN: 9781783210718
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > BUILDING (120200) > Building Construction Management and Project Planning (120201)
Divisions: Current > Schools > School of Civil Engineering & Built Environment
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2015 RICS
Deposited On: 25 Feb 2016 02:05
Last Modified: 25 Feb 2016 22:39

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page