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A factor and structural equation analysis of the Enterprise Systems Success Measurement Model

Sedera, Darshana & Gable, Guy G. (2004) A factor and structural equation analysis of the Enterprise Systems Success Measurement Model. In Agarwal, Ritu, Kirsch, Laurie, & DeGross, Janice I. (Eds.) International Conference on Information Systems, 12-15 December, Washington, DC.

Abstract

Enterprise Systems entail complex organizational interventions. Accurately gauging the impact of any complex information system requires understanding its multidimensionality, and the development of a correspondent, standardized, validated and robust measurement instrument. Despite the popularity and potential of Enterprise Systems in modern organizations, no acceptably valid and reliable Enterprise System success assessment scale has heretofore been developed. The present study tests the reliability and construct validity of the Enterprise System Success (ESS) measurement model and variants, against new empirical data. Results from a confirmatory factor analysis utilizing structural equation modeling techniques confirm the existence of four distinct and individually important dimensions of ESS – Individual Impact, Organisational Impact, System Quality and Information Quality. Based on the analysis of results, the ESS instrument demonstrates strong reliability and validity.

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ID Code: 8894
Item Type: Conference Paper
Additional Information: For more information, please refer to the conference's website (see hypertext link) or contact the author. Author contact details: g.gable@qut.edu.au
Additional URLs:
ISBN: 970-31-0740-0, 970-31-0621-8
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Interorganisational Information Systems and Web Services (080612)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Conceptual Modelling (080603)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Global Information Systems (080606)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Organisation (080610)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2004 The Authors
Deposited On: 07 Aug 2007
Last Modified: 20 May 2010 01:49

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