TrainYarn: Probing perceptions of social space in urban commuter trains

Camacho, Tiago, Foth, Marcus, Rittenbruch, Markus, & Rakotonirainy, Andry (2015) TrainYarn: Probing perceptions of social space in urban commuter trains. In OzCHI '15 Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction, ACM, Melbourne, Vic, pp. 455-464.

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Abstract

We studied the ways that urban commuter train passengers experience their journeys. We present the design process and in-situ evaluation of TrainYarn, a mobile app prototype designed to facilitate social interaction between co-located urban train passengers. Through the deployment of the prototype, we sought to probe perceptions of social space with a view to positively impact the assessment of public transport. Our results support that our target users saw value in the use of TrainYarn, perceiving it as emancipatory, in alignment with their communicative needs, and having the ability to transform their perceptions of social space. To further inform future research and practice, we put forward a series of design recommendations.

Impact and interest:

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ID Code: 88958
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Public Transport, Design Research, Qualitative Research, Activity Theory, In-Vehicle Activities, Social Norms, User Experience, UX Laddering, AttrakDiff, Urban Informatics
DOI: 10.1145/2838739.2838760
ISBN: 9781450336734
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > LIBRARY AND INFORMATION STUDIES (080700) > Social and Community Informatics (080709)
Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300) > Digital and Interaction Design (120304)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > TRANSPORTATION AND FREIGHT SERVICES (150700) > Rail Transportation and Freight Services (150702)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > TRANSPORTATION AND FREIGHT SERVICES (150700) > Transportation and Freight Services not elsewhere classified (150799)
Australian and New Zealand Standard Research Classification > STUDIES IN HUMAN SOCIETY (160000) > HUMAN GEOGRAPHY (160400) > Urban and Regional Studies (excl. Planning) (160404)
Australian and New Zealand Standard Research Classification > STUDIES IN HUMAN SOCIETY (160000) > SOCIOLOGY (160800) > Urban Sociology and Community Studies (160810)
Divisions: Current > Research Centres > Centre for Accident Research & Road Safety - Qld (CARRS-Q)
Current > Schools > School of Design
Current > QUT Faculties and Divisions > Creative Industries Faculty
Current > QUT Faculties and Divisions > Faculty of Health
Funding:
  • RAIL INNOVATION CRC/2011002082
Copyright Owner: Copyright 2015 ACM
Deposited On: 14 Oct 2015 00:29
Last Modified: 24 Dec 2015 11:53

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