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Knowledge management as an antecedent of Enterprise System success

Sedera, Darshana, Gable, Guy G., & Chan, Taizan (2004) Knowledge management as an antecedent of Enterprise System success. In Americas Conference on Information Systems, 6-8 August, New York, USA.

Abstract

Organisations invest substantial resources in Enterprise Systems (ES) expecting positive outcomes for the organisation and its functions. Yet, many ES projects have reported nil or detrimental impacts. The effective management of ES-related knowledge has been suggested as a critical success factor for these ES projects. This paper analyses the impact of managing knowledge on Enterprise System success and studies the relative importance of the knowledge management process (i.e. knowledge creation, retention, transformation and knowledge re-use). A path model is developed to test the above premise using the Adaptive Structuration Theory and a framework grounded in sociology of knowledge. Preliminary results indicate a strong relationship between effective knowledge management processes and Enterprise System success.

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937 since deposited on 07 Aug 2007
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ID Code: 8898
Item Type: Conference Paper
Additional Information: For more information, please refer to the conference’s website (see hypertext link) or contact the author. Author contact details: t.chan@qut.edu.au
Additional URLs:
Keywords: Enterprise Systems, ERP systems, Knowledge management, Adaptive Structuration Theory, Sociology of Knowledge
ISBN: 970-31-0740-0, 970-31-0621-8
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Theory (080611)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems not elsewhere classified (080699)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Conceptual Modelling (080603)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Development Methodologies (080608)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Organisation (080610)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Schools > School of Information Systems
Copyright Owner: Copyright 2004 The Authors
Deposited On: 07 Aug 2007
Last Modified: 01 Mar 2012 00:12

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