Knowledge management as an antecedent of Enterprise System success
Organisations invest substantial resources in Enterprise Systems (ES) expecting positive outcomes for the organisation and its functions. Yet, many ES projects have reported nil or detrimental impacts. The effective management of ES-related knowledge has been suggested as a critical success factor for these ES projects. This paper analyses the impact of managing knowledge on Enterprise System success and studies the relative importance of the knowledge management process (i.e. knowledge creation, retention, transformation and knowledge re-use). A path model is developed to test the above premise using the Adaptive Structuration Theory and a framework grounded in sociology of knowledge. Preliminary results indicate a strong relationship between effective knowledge management processes and Enterprise System success.
Impact and interest:
Citation countsare sourced monthly fromand citation databases.
These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.
Citations counts from theindexing service can be viewed at the linked Google Scholar™ search.
Full-text downloadsdisplays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.
Repository Staff Only: item control page