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The AST view of ES knowledge management: Insights from world’s fastest SAP R/3 implementation

Sedera, Darshana & Dey, Sharmistha (2005) The AST view of ES knowledge management: Insights from world’s fastest SAP R/3 implementation. In Romano, Jr., Nicholas C. (Ed.) Americas Conference on Information Systems, 311-14 August, Omaha, Nebraska.

Abstract

Organizations invest substantial resources in Enterprise Systems (ES) expecting positive outcomes for the organization. Implementing an ES is a lengthy-costly undertaking, with general upheaval for many of the organizations. Many organizations therefore are seriously considering rapid implementations of ES to reduce related resources. A rapid ES implementation requires effective management of knowledge (KM) as the extent of the engagement of external and internal parties (consultants and vendors with the client) is limited. This research paper introduces a theoretical model to assess the impact of KM in a rapid implementation of SAP R/3 that had completed in a record time of three weeks. Using the Adaptive Structuration Theory (AST) this paper proposes a theoretical model 1) to identify the KM enablers and KM strategies of an rapid ES implementation that facilitate knowledge creation, retention and transfer and 2) to determine the importance of knowledge transfer modes in a rapid ES implementation.

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ID Code: 8899
Item Type: Conference Paper
Additional Information: For more information, please refer to the conference's website (see hypertext link) or contact the author. Author contact details: d.sedera@qut.edu.au
Additional URLs:
Keywords: Enterprise Systems, Knowledge Management, Adaptive Structuration Theory, Rapid Implementation, IS Success
ISBN: 970-31-0740-0, 970-31-0621-8
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Theory (080611)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > LIBRARY AND INFORMATION STUDIES (080700) > Information Retrieval and Web Search (080704)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Interorganisational Information Systems and Web Services (080612)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Conceptual Modelling (080603)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Global Information Systems (080606)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Organisation (080610)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2005 The Authors
Deposited On: 07 Aug 2007
Last Modified: 29 Feb 2012 23:15

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