Creating heterogeneity: Evolving use of groupware in a network of freelancers

Törpel, Bettina, Pipek, Volkmar, & Rittenbruch, Markus (2003) Creating heterogeneity: Evolving use of groupware in a network of freelancers. Computer Supported Cooperative Work, 12(4), pp. 381-409.

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Abstract

This contribution is a long-term study of the evolving use of the organization-wide groupware in a service network. We are describing the practices related to organization-wide groupware in conjunction with local groupware-related practices and how they have proceeded since the organization was established. In the discussion of these practices we are focussing on issues such as:

  1. tendencies for proliferation and integration,

  2. local appropriations of a variety of systems,

  3. creative appropriations, including the creation of a unique heterogeneous groupware fabric,

  4. the design strategy of multiple parallel experimental use an;

  5. the relation between disparate local meanings and successful computer supported cooperative practice.

As an overarching theme we are exploring the explanatory value of the concepts of objectification and appropriation as compared to the concepts of design vs. use.

Impact and interest:

8 citations in Scopus
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ID Code: 89450
Item Type: Journal Article
Refereed: Yes
Keywords: evolving use, freelancers, groupware fabric, multiple approaches of groupware use, objectification and appropriation, organization-wide groupware, Participatory Design, service network
DOI: 10.1023/A:1026192900770
ISSN: 0925-9724
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300) > Digital and Interaction Design (120304)
Divisions: Current > Schools > School of Design
Current > QUT Faculties and Divisions > Creative Industries Faculty
Current > Institutes > Institute for Future Environments
Copyright Owner: Copyright 2003 Springer
Deposited On: 26 Oct 2015 01:12
Last Modified: 26 Oct 2015 01:12

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