What hinders help seeking behaviours?

Moody, Hayley R., Wilson, Therese, Devine, Christine, Medland, Richard, & Lightbody, Ian Douglas (2015) What hinders help seeking behaviours? In Australasian PASS & Peer Learning Conference, 29-30 September 2015, Melbourne, Vic. (Unpublished)


The STIMulate program provides support for learning across maths, science and IT to QUT coursework students. The program has good traction with the diverse QUT student community, with a focus on helping students in threshold skills and concepts across discipline areas. Students who attend learning support programs generally speak highly of these services. However, staff commonly report that many of the students most in need fail to access support. At the end of 2014, we sought feedback from non-users of STIMulate to investigate why they didn’t use the program. Of the 223 respondents, 34% of students had not used STIMulate services. These students were asked why they had not used STIMulate, and what would encourage them to attend STIMulate services. Based on student responses, issues that would encourage students to attend STIMulate can be classified into 6 key areas: marketing, timing, mode, belonging, need and space. These issues are then addressed through actionable recommendations to better enable future students to utilise the STIMulate program.

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ID Code: 90109
Item Type: Conference Item (Poster)
Refereed: Yes
Additional URLs:
Keywords: peer learning, PASS, STIMulate, science, IT, maths, student engagement, help seeking
Subjects: Australian and New Zealand Standard Research Classification > EDUCATION (130000) > OTHER EDUCATION (139900)
Divisions: Current > Schools > School of Chemistry, Physics & Mechanical Engineering
Current > QUT Faculties and Divisions > Division of Technology, Information and Learning Support
Current > Institutes > Institute of Health and Biomedical Innovation
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2015 The Author(s)
Deposited On: 10 Nov 2015 23:37
Last Modified: 10 Nov 2015 23:37

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