Workplace belongingness, distress, and resilience in emergency service workers

Shakespeare-Finch, Jane E. & Daley, Emma (2017) Workplace belongingness, distress, and resilience in emergency service workers. Psychological Trauma: Theory, Research, Practice, and Policy, 9(1), pp. 32-35.

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  • Ambulance personnel provide emergency medical services to the community, often attending to highly challenging and traumatic scenes in complex and chaotic circumstances. Currently the assessment of predictors of psychological well-being remains limited. The current study investigated whether workplace belongingness was significant in predicting psychological distress as well as the presence of resilience in ambulance personnel whilst controlling for more routinely examined factors.


  • Australian ambulance officers (N = 740) completed a survey battery including the Kessler 10 (Kessler & Mroczek, 1994), Brief Resilience Scale (Smith et al., 2008) and Psychological Sense of Organisational Membership (Cockshaw & Shochet, 2010) scale.


  • Controlling for more commonly examined factors such as severity of trauma exposure and length of service, hierarchical multiple regression analyses demonstrated that workplace belongingness was significantly associated with reduced distress levels and enhanced resilience levels.


  • Results suggest that strategies to enhance a sense of workplace belongingness in emergency service organisations could promote the well-being of emergency workers despite routine exposure to potentially traumatic events.

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ID Code: 90792
Item Type: Journal Article
Refereed: Yes
Additional URLs:
Keywords: trauma, wellbeing, paramedic, resilience, belonging
DOI: 10.1037/tra0000108
ISSN: 1942-969X
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Current > Institutes > Institute of Health and Biomedical Innovation
Copyright Owner: Copyright 2015 American Psychological Association
Copyright Statement: This article may not exactly replicate the final version published in the APA journal. It is not the copy of record.
Deposited On: 26 Nov 2015 02:54
Last Modified: 22 Jun 2017 11:36

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