Building constructive innovation networks : role of relationship management

Keast, Robyn L. & Hampson, Keith D. (2007) Building constructive innovation networks : role of relationship management. Journal of Construction Engineering and Management, 133(5), pp. 364-373.

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In response to the growing demands for innovation, networked arrangements that draw together and synthesize the knowledge resources of multiple organizations and sectors have come to the fore-front within the construction arena. Because they are based on a relational governance principal, these new arrangements require management strategies and techniques that may not be synonymous with conventional approaches. Drawing on the Cooperative Research Centre for Construction Innovation as an example of an interorganizational innovation network, this case study examines its formation and operation to determine the role that relational governance plays in these new arrangements and to provide insights into the relationship-based management strategies employed. The case study indicates that although a mix of governance modes supplements the relational approach, network management remains a critical, if often overlooked, function. Based on the findings, a preliminary relationship management framework is presented as well as some key lessons for those responsible for the architecture, operation, and administration of these innovation networks.

Impact and interest:

32 citations in Scopus
19 citations in Web of Science®
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339 since deposited on 23 Aug 2007
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ID Code: 9119
Item Type: Journal Article
Refereed: Yes
Additional Information: For more information, please refer to the journal’s website (see link) or contact the author. Author contact details:
Keywords: Construction Management, Innovation, Australia
DOI: 10.1061/(ASCE)0733-9364(2007)133:5(364)
ISSN: 0733-9364
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Research Centres > CRC Construction Innovation
Current > Research Centres > Sustainable Built Environment National Research Centre
Current > Schools > School of Management
Copyright Owner: Copyright 2007 American Society of Civil Engineers
Deposited On: 23 Aug 2007 00:00
Last Modified: 01 Mar 2012 01:17

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