Repertory Grid Analysis in group settings to elicit salient destination image attributes

Pike, Steven D. (2007) Repertory Grid Analysis in group settings to elicit salient destination image attributes. Current Issues in Tourism, 10(4), pp. 378-392.

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Although Repertory Grid Analysis (RGA) was originally developed in clinical psychology, the technique has been adapted for use in a diverse range of fields. However, the technique is rarely addressed in marketing research texts and has not been fully utilised in the tourism literature. Also, RGA applications have predominantly been reported in the form of personal interviews. The article reports the first trial of RGA to elicit salient destination image attributes using group settings. This is a replication study, which is compared to a previous application of the technique that involved personal interviews. A key disadvantage of the group settings was the inability to probe participants. Nevertheless, it is suggested the approach provides researchers both an efficient and effective exploratory means for understanding how travellers differentiate a competitive set of destinations. This technique is particularly useful in the development of a structured questionnaire to operationalise destination image.

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9 citations in Scopus
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ID Code: 9223
Item Type: Journal Article
Refereed: Yes
Additional URLs:
Keywords: Destination image, Repertory grid analysis (RGA), travel context, short breaks
ISSN: 1368-3500
Subjects: Australian and New Zealand Standard Research Classification > PSYCHOLOGY AND COGNITIVE SCIENCES (170000) > PSYCHOLOGY (170100) > Sensory Processes Perception and Performance (170112)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > TOURISM (150600) > Tourism Marketing (150604)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Copyright Owner: Copyright 2007 Multilingual Matters & Channel View Publications
Copyright Statement: Reproduced in accordance with the copyright policy of the publisher.
Deposited On: 30 Aug 2007 00:00
Last Modified: 29 Feb 2012 13:32

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