Exploring the relationships between design and public libraries through the lens of service design

Sartori Do Amaral, Carla (2016) Exploring the relationships between design and public libraries through the lens of service design. Masters by Research thesis, Queensland University of Technology.


Design is ubiquitous to the life of contemporary societies and key to their progress, but for some, it is an elitist concept. This thesis investigates the role of public libraries contribution to the general public's understanding of "Design".

This study compared participants views in the context of State Libraries in two cities: Brisbane and Curitiba. Findings revealed that exploring four new aspects in the Development and Deliver Stages of a service design framework for public libraries can be an effective tool to enhance people"s access and experiences of Design, and ultimately, it can contribute to the democratisation of design.

Impact and interest:

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10 since deposited on 19 Apr 2016
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ID Code: 92608
Item Type: QUT Thesis (Masters by Research)
Supervisor: Chamorro-Koc, Marianella & Taboada, Manuela
Keywords: service design, design, public library, democratisation, colonisation
Divisions: Current > Schools > School of Design
Current > QUT Faculties and Divisions > Creative Industries Faculty
Institution: Queensland University of Technology
Deposited On: 19 Apr 2016 05:38
Last Modified: 19 Apr 2016 05:38

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