Policing online fraud in Australia: The emergence of a victim‐oriented approach

Cross, Cassandra (2016) Policing online fraud in Australia: The emergence of a victim‐oriented approach. In Berents, Helen & Scott, John (Eds.) Crime, Justice and Social Democracy: Proceedings of the 3rd International Conference 2015, Crime and Justice Research Centre, QUT, Brisbane, Qld, pp. 1-8.

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Online fraud is a global problem. Millions of individuals worldwide are losing money and experiencing the devastation associated with becoming a victim of online fraud. In 2014, Australians reported losses of $82 million as a result of online fraud to the Australian Competition and Consumer Commission (ACCC). Given that the ACCC is one of many agencies that receives victim complaints, and the extent of under‐reporting of online fraud, this figure is likely to represent only a fraction of the actual monetary losses incurred. The successful policing of online fraud is hampered by its transnational nature, the prevalence of false/stolen identities used by offenders, and a lack of resources available to investigate offences. In addition, police are restricted by the geographical boundaries of their own jurisdictions which conflicts with the lack of boundaries afforded to offenders by the virtual world.

In response to this, Australia is witnessing the emergence of victim‐oriented policing approaches to counter online fraud victimisation. This incorporates the use of financial intelligence as a tool to proactively notify potential victims of online fraud. Using a variety of Australian examples, this paper documents the history to this new approach and considers the significance that such a shift represents to policing in a broader context. It also details the value that this approach can have to both victims and law enforcement agencies. Overall, it is argued that a victim‐oriented approach to policing online fraud can have substantial benefits to police and victims alike.

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ID Code: 93198
Item Type: Conference Paper
Refereed: Yes
Keywords: Online fraud, Policing, Cybercrime, Victims, Australia
ISBN: 9780987467867
Subjects: Australian and New Zealand Standard Research Classification > STUDIES IN HUMAN SOCIETY (160000) > CRIMINOLOGY (160200) > Causes and Prevention of Crime (160201)
Divisions: Current > Research Centres > Crime & Justice Research Centre
Current > QUT Faculties and Divisions > Faculty of Law
Current > Schools > School of Justice
Copyright Owner: Copyright 2015 [Please consult the author]
Deposited On: 24 Feb 2016 03:47
Last Modified: 26 Feb 2016 01:44

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