Patients' expectations and actual use of custom-made orthopaedic shoes

van Netten, Jaap J., Jannink, Michiel J.A., Hijmans, Juha M., Geertzen, Jan H.B., & Postema, Klaas (2010) Patients' expectations and actual use of custom-made orthopaedic shoes. Clinical Rehabilitation, 24(10), pp. 919-927.

View at publisher


Objective: To investigate the association between patients' expectations and the actual use of custom-made orthopaedic shoes.

Design: A prospective cohort study with internal comparison.

Setting: Twelve orthopaedic shoe companies.

Patients: During six months, consecutive patients who were provided with their first ever pair of orthopaedic shoes and aged 16 years or older were recruited. A total of 339 patients with different pathologies were included (response 67%). Mean (SD) age of the patients was 63 (15) years, and 129 patients (38%) were male.

Main measures: A practical and reproducible questionnaire, measuring: frequency of use of orthopaedic shoes, patients' expectations and experiences of aspects of the usability of orthopaedic shoes, and communication about patients' expectations.

Results: Patients' expectations were not associated with the use of orthopaedic shoes (P-values range: 0.106 to 0.607), but the difference between expectations and experiences was (P-values range: <0.001 to 0.012). The expectations of patients who frequently used their orthopaedic shoes were in concordance with their experiences, whereas the expectations of patients who did not use their orthopaedic shoes were much higher than their experiences. There was no communication of patients' expectations with the medical specialist or orthopaedic shoe technician in 34% and 25% of the patients respectively.

Conclusions: In relation to the actual use of orthopaedic shoes, it is crucial that patients' expectations are not much higher than their experiences.

Impact and interest:

8 citations in Scopus
Search Google Scholar™
7 citations in Web of Science®

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

11 since deposited on 02 Mar 2016
10 in the past twelve months

Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 93251
Item Type: Journal Article
Refereed: Yes
DOI: 10.1177/0269215510367991
ISSN: 1477-0873
Subjects: Australian and New Zealand Standard Research Classification > MEDICAL AND HEALTH SCIENCES (110000)
Australian and New Zealand Standard Research Classification > MEDICAL AND HEALTH SCIENCES (110000) > CLINICAL SCIENCES (110300)
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Copyright Owner: Copyright 2010 The Author(s)
Deposited On: 02 Mar 2016 00:32
Last Modified: 24 Mar 2016 13:44

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page