Knowledge identification and acquisition in SMEs: Strategically emergent or just ad hoc

Becker, Karen L., Jorgensen, Frances, & Bish, Adelle (2015) Knowledge identification and acquisition in SMEs: Strategically emergent or just ad hoc. International Journal of Knowledge Management, 11(3), pp. 1-16.

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Researchers and practitioners have been preoccupied with identifying ways for larger organizations to acquire and manage knowledge, however far less research attention has been directed towards these same pursuits in small and medium-sized enterprises (SMEs). This paper examines how SMEs engage in knowledge identification and acquisition; in particular how they identify knowledge needs and source this knowledge to enhance their business. The research studied six SMEs in Australia and Denmark. Contrary to prevailing assumptions, the findings suggest that SMEs engage in identification and sourcing of critical knowledge, albeit often with less than formal processes. These organizations relied on business plans to direct knowledge activities and ensure balance between long-range planning and flexibility. The results address a lack of empirical evidence about SME approaches to knowledge identification and acquisition, and demonstrate that although SMEs may approach such activities in an informal way, they are nonetheless deliberate and strategic in their knowledge activities.

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ID Code: 93681
Item Type: Journal Article
Refereed: Yes
Keywords: Case Studies, Knowledge Acquisition, Knowledge Identification Knowledge Transfer, Knowledge Sources, SMEs
DOI: 10.4018/IJKM.2015070101
ISSN: 1548-0666
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Small Business Management (150314)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2015 IGI Global Publishing
Deposited On: 14 Mar 2016 03:32
Last Modified: 08 May 2016 23:59

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