Using enterprise social networks as innovation platforms

Recker, J., Malsbender, A., & Kohlborn, T. (2016) Using enterprise social networks as innovation platforms. IT Professional, 18(2), pp. 42-49.

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Abstract

Do enterprise social network platforms in an organization make the company more innovative? In theory, through communication, collaboration, and knowledge exchange, innovation ideas can easily be expressed, shared, and discussed with many partners in the organization. Yet, whether this guarantees innovation success remains to be seen. The authors studied how innovation ideas moved--or not--from an enterprise social network platform to regular innovation processes at a large Australian retailer. They found that the success of innovation ideas depends on how easily understandable the idea is on the platform, how long it has been discussed, and how powerful the social network participants are in the organization. These findings inform management strategies for the governance of enterprise social network use and the organizational innovation process.

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ID Code: 94088
Item Type: Journal Article
Refereed: Yes
Keywords: Enterprise Social Network, Innovation, Social Media, Survey
DOI: 10.1109/MITP.2016.23
ISSN: 1941-045X
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Innovation and Technology Management (150307)
Divisions: Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2016 IEEE
Deposited On: 22 Mar 2016 22:58
Last Modified: 28 Jun 2017 07:01

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