Evaluation of information systems

Zhang, Meng (2015) Evaluation of information systems. In Cooper, C.L. (Ed.) Wiley Encyclopedia of Management. John Wiley & Sons, Ltd., Chichester, West Sussex.

View at publisher


The evaluation of information systems (IS) is the process whereby organizations systematically assess the performance, value, or success of their IS. Although a major organizational investment, IS are difficult to evaluate; diverse evaluation approaches and measures having appeared in both research and practice. Various issues contributing to this complexity are outlined, with brief reference to possible future directions.

Impact and interest:

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

ID Code: 94220
Item Type: Book Chapter
Keywords: information systems value, evaluation, business value, information systems success, IS impact
DOI: 10.1002/9781118785317.weom070220
ISBN: 9781119972518
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300)
Divisions: Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Deposited On: 27 Sep 2016 03:43
Last Modified: 28 Sep 2016 00:59

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page